- About us
Fast and quality internet service
Starnet shpk is a company with long experience in the field of services. Our experience of several years in the world of Telecommunications has taught us that the best way to be successful in the market is to offer the best. To achieve this, we have invested in a modern, innovative infrastructure and a highly qualified staff. We have created fruitful collaborations with successful partners inside and outside of Albania to offer you fast and quality internet service.
- OUR PACKAGES
The fastest internet at the best price!
It doesn't matter where you are, in the field, mountain, coast or in a rural area, we will reach you everywhere with Wireless, Satellite service or with the latest Technology, with Optical Fiber!
Service
Fast and secure service that meets all your needs. The most modern technologies come to you at the most economical prices in the market.
Trust
The trust of our clients is very important. That's why we work hard to guarantee a service of maximum quality while respecting the needs of customers.
- QUALITY REPORTS
Quality indicators
Quality indicators 2015
REPORT OF ACCESS QUALITY OF SERVICE (QOS) INDICATORS
OF THE INTERNET
Quality indicators 2018
REPORT OF ACCESS QUALITY OF SERVICE (QOS) INDICATORS
OF THE INTERNET
Quality indicators 2019
REPORT OF ACCESS QUALITY OF SERVICE (QOS) INDICATORS
OF THE INTERNET
Quality indicators 2020
REPORT OF ACCESS QUALITY OF SERVICE (QOS) INDICATORS
OF THE INTERNET
Treguesit e cilësisë 2022
REPORT OF ACCESS QUALITY OF SERVICE (QOS) INDICATORS
OF THE INTERNET
Treguesit e cilësisë 2023
REPORT OF ACCESS QUALITY OF SERVICE (QOS) INDICATORS
OF THE INTERNET
Treguesit e cilësisë 2024
REPORT OF ACCESS QUALITY OF SERVICE (QOS) INDICATORS
OF THE INTERNET
- Contract
Model contract and additional documents
TIP contract with the subscriber
FOR ELECTRONIC AND AUDIOVISUAL COMMUNICATIONS SERVICES IN THE OPERATOR'S FIXED NETWORK
Guide to common incidents
GUIDE TO COMMON SECURITY INCIDENTS
- CONTACT US
Looking for fast and
stable internet?
Internet with super speed 200/200
(200 Mbps download and 200 Mbps upload).
- FREQUENTLY ASKED QUESTIONS
Customer satisfaction is our goal!
The installation is free for the Wireless and Fiber service, while for the Satellite service the details are clarified before the installation.
Wireless and Fiber service equipment is leased and not sold. Customers with the Satellite service cover the cost of the equipment themselves.
Once your payment is confirmed, our technicians can come within 24 hours to do the installation at your home or premises. Installation is coordinated with the customer in each case.
The clients dashboard can be found at the link below:
This is the link: billing.starnet.al/portal
enter the "customer username and password" sent to him by our technicians.
The client then logs in to the portal.
English 
Albanian